855 Privacy Policy — Our Commitment to Protecting Your Information
This policy explains how 855 collects, uses, and protects your personal information. By using the platform, you are considered to have accepted this policy.
Last Updated: 2025This Privacy Policy applies to all services on the 855 (855.wine) platform. For any questions regarding your data, contact us at [email protected] or FAQ Section View.
1. What Information We Collect
Account Information
- Your name, mobile number, and password provided at registration.
- Additional information required for identity verification.
- Preferences and settings saved to your account.
Device & Browser Information
- Device type, operating system, and browser information.
- IP address and approximate location.
- Login times, pages visited, and session data on the platform.
Payment & Transaction Information
- Records of deposits and withdrawals via bKash, Nagad, or Rocket (BDT / ৳).
- Transaction time, amount, and payment method.
- Full card numbers and banking PINs are never collected.
Usage Data
- Betting history, game activity, and preferred markets.
- Information on how much time is spent on the platform.
- Search queries and click behavior.
2. How Your Data Is Used
855 uses the information it collects for the following specific purposes:
- Account Management: For registration confirmation, login verification, and account security.
- Service Improvement: To analyze user preferences and improve the overall platform experience.
- Transaction Processing: To process deposits, withdrawals, and betting activity accurately.
- Fraud Prevention: To detect suspicious activity and protect both the platform and its users.
- Customer Support: To resolve issues and provide support.
- Promotional Communications: To notify you of relevant promotions and updates — but only with your consent.
Personal information is never sold to third-party advertisers.
4. Data Retention & Security Measures
All data stored at 855 is protected using industry-standard encryption. Access to personal and financial information is strictly limited to authorized personnel only.
How long data is retained depends on operational needs and legal obligations. Some data may be kept for a specified period after account closure for legal reasons.
Transaction records, particularly BDT / ৳ payment records, are stored on secure servers and are not visible to general users.
In the event of a data breach, 855 will promptly notify affected users and take the necessary steps to address it.
5. Your Rights & How to Contact Us
You may request access to your personal data stored at 855 at any time. Contact us via the support email and we will provide it within the specified timeframe.
You may request corrections to any inaccurate or outdated information. Some details can be updated directly from your account dashboard.
You may request deletion of your personal data upon account closure. However, certain records may need to be retained for a specified period due to legal obligations.
Contact Us
For any privacy-related requests or complaints, email us at [email protected]. For general inquiries, FAQ Section View. We typically respond within 3–5 business days.
You can also reach the 855 support team directly via live chat on the platform.
6. Policy Changes & Third-Party Data Sharing
Policy Changes
855 reserves the right to update this Privacy Policy as needed. The date of any changes and a brief summary will be noted at the top of this page. For significant updates, a notification may be sent to your registered mobile number.
We recommend checking this page regularly to stay up to date with our latest policy.
Data Sharing Policy
855 never sells personal information to third parties. However, limited data may be shared in the following cases:
- When required by law or under a government directive.
- With trusted payment processors, solely for the purpose of completing transactions.
- With relevant authorities to investigate fraud or misuse.